At DIYLush.com, we aim to get your order to you as quickly and efficiently as possible.
Shipping Costs
- Free Standard UK Shipping on all orders over £35.
- Orders under £35 are charged a flat rate of £3 for standard shipping.
Order Processing
We aim to dispatch all orders within 1–2 working days.
During busy periods, product launches, or bank holidays, processing times may be slightly longer. We’ll always do our best to get your order on its way as quickly as possible.
Delivery Times
Once your order has been dispatched, standard delivery typically takes 2–4 working days.
Please note that these delivery times are estimates only and cannot be guaranteed. Delays may occasionally occur due to factors outside of our control, such as courier delays or periods of high demand.
Order Tracking
Where available, tracking information will be available once your order has been dispatched.
Delivery Address
Please check that your delivery address is correct before completing your order. We cannot accept responsibility for delays or lost parcels resulting from incorrect or incomplete address details provided at checkout.
Need Help?
If you have any questions about your order or our shipping policy, please get in touch with me at hello@diylush.com. You can also contact me on WhatsApp @ Diylush, or over on TikTok @ Diylush. We’ll be happy to assist.
